Knowledge Base
Explore the NovoServe Knowledge Base for easy-to-follow guides, troubleshooting tips, and FAQs on account management, network connectivity, server setup, and more. Get answers fast and keep your infrastructure running smoothly.
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Topics
Oct 2, 2025 10:09:34 AM | Hardware Issue What Does the Temperature Warning Email Mean?
Oct 2, 2025 10:02:12 AM | Hardware Issue What Does the Replace Disk Email Mean?
Oct 2, 2025 9:46:45 AM | Server, Hardware Issue What Does the Disk Warning Email Mean?
Oct 1, 2025 5:15:26 PM | Finance What Are the Payment Timlines?
Oct 1, 2025 5:11:33 PM | Finance What Are NovoServe's Bank Account Details?
Oct 1, 2025 5:07:06 PM | Finance Will I Be Charged VAT on My Invoice?
Oct 1, 2025 5:03:33 PM | Finance How Does NovoServe Send Invoices?
Oct 1, 2025 4:59:31 PM | Finance How Can I Dispute My Invoice?
Oct 1, 2025 4:55:12 PM | Finance How to Cancel My Servers with You?
Oct 1, 2025 4:52:03 PM | Finance Can I Receive My Invoice by Regular Post?
Oct 1, 2025 4:47:26 PM | Finance Can I Buy Servers Directly with Credit Card or Crypto?
Oct 1, 2025 4:22:35 PM | Finance Are My Servers Automatically Renewed?
Oct 1, 2025 4:16:20 PM | Sales Do You Have an Affiliate Program?
Oct 1, 2025 2:04:55 PM | Sales Do You Have an Dedicated Server Reseller Program?
Oct 1, 2025 1:47:53 PM | Sales May I Use Your Logo or Marketing Materials on My Website?
Oct 1, 2025 1:36:52 PM | Sales Do You Offer Discounts on Longer Billing Cycles?
Oct 1, 2025 1:32:56 PM | Support What Are the Hourly Support Rates?
Oct 1, 2025 1:28:29 PM | Support What Is the Availability of Your Support Team?
Oct 1, 2025 1:11:26 PM | Support How to Contact Your Customer Support Team?
Oct 1, 2025 12:36:35 PM | Support Do You Offer Any Response Time Guarantees?
Oct 1, 2025 12:27:42 PM | Server Do Your Dedicated Servers Provide DDoS Protection?
Sep 30, 2025 5:10:29 PM | Legal Do You Provide DMCA-Ignored Or Bulletproof Hosting Services?
Sep 30, 2025 5:02:06 PM | Legal Is Port 25 Blocked by Default for Email on Your Servers?
Sep 30, 2025 4:06:54 PM | Legal Where Can I Read Your Acceptable Use Policies (AUP)?
Sep 30, 2025 4:04:31 PM | Legal Does NovoServe Have Terms of Service?
Sep 30, 2025 4:01:07 PM | Legal What Timeframe Do I Have to Resolve an Abuse Case?
Sep 30, 2025 3:56:46 PM | Legal What Is Your Policy on Adult Content?
Sep 30, 2025 3:51:44 PM | Legal What Is the Response Time of Abuse Tickets?
Sep 30, 2025 3:45:55 PM | Legal Do I Need to Do Know Your Customer (KYC) Or Business (KYB) Verification?
Sep 30, 2025 1:57:05 PM | Sales, Legal How Do NovoServe's Contracts Work?
Sep 30, 2025 12:43:53 PM | Legal May I Use a Server for Filesharing or Streaming Purposes?
Sep 30, 2025 12:35:43 PM | Legal May I Use a Server for Crypto Purposes?
Sep 30, 2025 12:28:52 PM | Legal How Do I Report Abuse (Copyright, Hacking, and More)?
Sep 30, 2025 12:16:42 PM | Tutorial How to Use the NovoServe Public API?
Sep 30, 2025 12:12:05 PM | Tutorial How to Set Up Direct IPMI Access?
Sep 30, 2025 12:05:23 PM | Tutorial How to Set Up rDNS (PTR records)?
Sep 30, 2025 11:53:16 AM | Tutorial How to Configure LACP on Windows Server 2016 or Windows Server 2019?
Sep 30, 2025 11:33:36 AM | Tutorial How to Configure LACP on Ubuntu 18.04 and Ubuntu 20.04?
Sep 30, 2025 11:24:53 AM | Tutorial How to Configure LACP on Ubuntu 16.04?
Sep 30, 2025 11:11:30 AM | Tutorial How to Configure LACP on CentOS 7?
Sep 30, 2025 10:17:33 AM | Sales, Server Do You Offer an Hardware Replacement Guarantee?
Sep 30, 2025 10:08:18 AM | Sales, Server What Kind of Dedicated Servers Do You Provide?
Sep 29, 2025 5:06:47 PM | Sales, Server What Is the Delivery Time of Your Server?
Sep 29, 2025 5:01:18 PM | Network, Server What Are the Options for Private Networking and Interconnects?
Sep 29, 2025 4:51:19 PM | Sales, Server Can I Resell Your Dedicated Servers?
Sep 29, 2025 4:24:34 PM | Sales, Server Is There A Money Back Guarantee?
Sep 29, 2025 4:21:30 PM | Sales, Server Is It Possible to Upgrade the Hardware of My Server?
Sep 29, 2025 4:18:25 PM | Sales, Server Is It Possible to Upgrade the Bandwidth of My Server?
Sep 29, 2025 3:55:12 PM | Network, Server How Much Do You Charge for Bandwidth Overage?
Sep 29, 2025 3:45:45 PM | Network, Server How Can I Test Your Network?
Sep 29, 2025 3:39:16 PM | Support, Legal Do You Offer Any Service Levels (SLA)?
Sep 29, 2025 10:00:45 AM | Support, Server Which Operating Systems Do Your Dedicated Servers Support?
Sep 26, 2025 4:50:45 PM | Finance What Payment Methods Do You Accept?
Sep 26, 2025 4:04:12 PM | Network What Are the Available Bandwidth Types?
Sep 26, 2025 3:54:47 PM | Network What Are The Locations (Data Centers) to Choose From?
Sep 26, 2025 3:49:22 PM | Network, Server Deploying Servers Across Multiple NovoServe Data Centers
Sep 26, 2025 3:38:51 PM | Network What Is Unmetered (Flat Fee) Bandwidth?
Sep 26, 2025 3:32:15 PM | Network What Is Your Policy of IP Addresses?
Sep 26, 2025 3:29:17 PM | Network How to Report Network Performance Issues?
Sep 26, 2025 3:19:31 PM | Network What Transit Providers and Peers Does NovoServe Connect with?
Sep 26, 2025 2:50:10 PM | Network Can I bring my own IP addresses (BYOIP) and announce them with NovoServe?
Sep 12, 2025 5:01:48 PM | Network, Server Do You Offer an Uptime Guarantee?
Sep 10, 2025 4:52:28 PM | Network What Is Your Peering Policy?
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