How to Contact Your Customer Support Team?

The most effective and reliable way to contact our support teams is by creating a ticket through NovoServe portals. This ensures your request is logged, tracked, and directed to the correct department for the fastest possible resolution. 

Of course, NovoServe customer care team, finance team, and our technical support team are also reachable via email and telephone, but opening a ticket will help us to better solve and administrate your issue and help you in the best way.

About the author

Daniel Paulini

Daniel Paulini is a hands-on Service and Delivery Manager with a deep background in system administration and technical support. Having worked with complex environments at major tech businesses, he specializes in the practical side of hosting—from diagnosing hardware issues in the data center to troubleshooting Linux and Windows configurations. Daniel combines this technical rigor with direct customer engagement, using his expertise to resolve real-world hosting challenges and ensure stable, high-performance infrastructure.