If you have received an email alert with the subject "Temperature Warning" from our automated system, it means our monitoring has detected an elevated temperature on a component within your server.
Server temperature warning
This is a proactive, non-critical warning. It indicates that a component in your server—such as the CPU, memory (RAM), Power Supply Unit (PSU), or storage disks—is running warmer than its optimal threshold. Your server should continue to operate normally without any immediate performance degradation.
Potential Risk: Ignoring a persistent temperature warning could lead to future hardware failure or automatic performance throttling by the system to prevent overheating. It is always best to investigate the cause.
Resolve actions
To resolve this, our on-site engineers would need to physically inspect the server to identify the cause of the high temperature (e.g., a failing fan or airflow obstruction).
Please note: During the physical inspection, a brief period of scheduled downtime (typically up to 30 minutes) may be required to safely examine the server's internal components.
Contact
If you would like us to look into the issue/alert, please reply to the alert email or create a support ticket in the customer portal.
Please be aware that investigations for non-critical warnings are scheduled by our engineers for the next business day.