Do You Offer an Uptime Guarantee?

Yes. NovoServe offers a 99.999% network uptime guarantee.

For detailed information about our uptime commitment, compensation model, and the conditions that apply, please refer to our Service Level Agreement

If you would like personalized advice on how this applies to your specific infrastructure needs, our sales team will be happy to assist you. Just chat with us or contact us through other channels. 

About the author

Marko Markov

Marko Markov specialises in aligning market trends with technical execution. Frequently engaged at hosting industry events, he gathers deep insights from the Gaming, MSP, AdTech, FinTech sectors to inform NovoServeโ€™s infrastructure strategy. Marko works in lockstep with our networking and datacenter teams, ensuring that client challenges are met with validated, high-performance engineering solutions rather than empty promises.