Is There A Money Back Guarantee?

NovoServe does not offer a money-back guarantee on our dedicated server solutions.

Our business model is focused on providing high-performance, enterprise-grade infrastructure where stability and long-term reliability are paramount. Instead of a trial period with a money-back option, we focus on ensuring the quality and performance of our services from the very beginning.

While we do not have a money-back guarantee, we do provide:

  • Uptime Guarantees: We stand by the reliability of our infrastructure. We offer robust uptime guarantees as detailed in our official Service Level Agreement (SLA).

  • Pre-Sales Consultation: Our expert sales team is available to consult with you before any purchase to ensure the server configuration you choose is a perfect fit for your technical and business requirements.

For detailed information on our service commitments, please review our Service Level Agreement.