Yes, depending on your location and whether you are a business or private customer, your NovoServe invoice may include Value Added Tax (VAT).
Value Added Tax (VAT) is a consumption tax applied to goods and services. As a Dutch company, NovoServe is required to follow European Union tax regulations.
Our VAT Rules
Here is a simple breakdown of how VAT is applied. The standard Dutch VAT rate is 21%.
| If you are located... | And you are a... | Will VAT be charged? |
| In the Netherlands | Business or Private | Yes, always. |
| In the EU (but outside the Netherlands) | Business (with a valid VAT number) | No. (The EU reverse-charge mechanism applies). |
| In the EU (but outside the Netherlands) | Private Customer (no VAT number) | Yes. |
| Outside the European Union | Business or Private | No. |
Important Note for EU Business Customers: To be exempt from VAT, you must provide a valid VAT registration number during the account registration process. If you do, the reverse-charge mechanism will apply, and we will not charge VAT on your invoice.