By default, NovoServe operates on a digital-first policy for all billing-related communications. Therefore, all invoices and payment reminders are sent exclusively by email.
We understand that some organizations may have administrative requirements for a physical copy. While this is not our standard procedure, it can be arranged upon request. To request invoice by regular post, please open a support request in your portal.
Please Note: A one-time administration and handling fee will be charged for this service.