You can cancel your services at any time directly through the NovoServe Client Area in the portals. This guide outlines the cancellation process and the required notice periods.
Once submitted, you will receive a confirmation of your cancellation request via email. Your service will remain active until the end of your final billing period, as determined by the notice period.
The required notice period depends on the initial contract term of your service. Please take the following notice periods into account:
| If your contract term is: | The required notice period is: |
| Monthly (1 month) | One (1) business day |
| Annual (12 months or longer) | One (1) calendar month |
For complete details on our cancellation policy, please refer to our official Terms of Service.